Domestic and International Shipping: Crafty Fox is thrilled to offer shipping for both domestic and international orders through AusPost, ensuring your crafting supplies reach you wherever you are in the world. Every order comes with a tracking number once dispatched, so you can follow your package's journey from our door to yours.
Order Processing: We process and dispatch orders Monday through Friday. Please double-check your shipping address at checkout, as we're unable to make changes once the order is in motion. Generally, we aim to dispatch orders within 1-3 business days. Should there be any delays or busy periods, we'll keep you in the loop promptly after your order is placed.
International Customs Fees: For our international crafters, please be aware that some countries may charge customs fees for imported goods. These charges are beyond Crafty Fox's control, and we cannot be held responsible for any customs fees/duties incurred.
Shipping from the Heart of NSW: All orders are lovingly dispatched from our headquarters in the picturesque mid-western rural region of New South Wales, ensuring a touch of Aussie charm in every package.
Additional Shipping Options for Peace of Mind:
- Extra Cover: For added security, you can opt for Extra Cover, providing loss or damage coverage up to your item's specified value (from $100 up to $5,000) while in transit with Australia Post. Extra Cover costs start at $0 for the first $100 and $2.50 for each additional $100 of value, up to a maximum of $5,000.
- Signature on Delivery: For items valued over $500, consider adding Signature on Delivery for an additional $2.95, offering you an extra layer of security.
For any special shipping requests or queries, please don't hesitate to contact us. Let's ensure your crafting journey begins smoothly with Crafty Fox!